Testimonials

Here are just a sample of the testimonials I have received from customers:



5 star experience - 18 Aug 2020

Simon has just finished a complete refit of our bathroom, including removing and rebuilding walls to remodel the room.

We are delighted with the finished result and will definitely be using Simon in the future, he was a pleasure to have around the house and kept us informed throughout the project.

- JeremyG-74


5 star tradesmen - 24 Jul 2019

Simon has done several jobs for us the latest being fitting a new shower tray and tileing

We've always found Simon very helpful 100% reliable does a excellent job at a very competitive price

Would recommend

- JohnA-660


New En-suite Fitting,Fitting New En-suite - 03 May 2019

Simon did an excellent and professional job completely refitting our en-suite. He provided invaluable advice in the planning stage and during the fitting. Simon was always polite and hardworking and we would highly recommend his work.

- DeborahG-92


Simon, a 5 stars plumber - 14 Apr 2019

Thank you Simon.

We had a leaking toilet fixed a week ago.Simon did a very good job.Simon is very polite, punctual, helpful, reliable, responsible, efficient, resilience and professional.He also used the good stuff to help us to save water. Better than expected.

We agreed with all correct happy previous reviews.

This is a 5 stars plumber.This is the plumber people want.Very high recommend.

- Customer2-1


Very happy - 18 Jan 2019

Simon did some work for us before Christmas replacing two of our old showers and putting in a new shower cubicle and walls. Simon was very helpful in the planning stage offering advice and answering questions about how to achieve what it was we wanted. During the installation he worked quickly and efficiently getting the work done to a high standard and within the time agreed which was very much appreciated. We would definitely recommend Terrapin plumbing and would certainly call Simon again ourselves if we needed any further work done in the future.

- ZoeT-60


More Than Happy !! - 07 Dec 2018

I have recently had my very tired 🥴bathroom replaced with a Power Shower.Overall I have found Simon to be Professional Helpful and Friendly. I had NO idea ! what I really wanted .Simon was able to advise me without any pressure .. he was informative ..his advice was structured and practical.

He was punctual, tidy ,careful and everything one would want when having an expensive plumbing job done .I would have complete confidence in giving Simon other work. I am absolutely thrilled ! with my new “ shower room” and would recommend Simon without hesitation . Reliability is everything !

- DeniseM-116


Bathroom Refurbishment - 22 May 2017

I have just had a complete bathroom refurbishment carried out by Simon of Terrapin Plumbing. The work included the removal of a bath and installation of a shower cubicle, new toilet, sink, all walls tiled and the laying of a new floor, all of this was carried out with the minimum of mess. Simon is a true professional, his work is excellent and his attention to detail is very impressive. He also provided me with some before and after photos, I would highly recommend his firm because I am delighted with my new bathroom. He is also a very pleasant, well mannered gentleman.

- SheilaP-30


Under ground burst water pipe - 13 Apr 2015

Woke one morning to find my garden flooded due to a burst water pipe. Severn Trent provided me with a list of approved plumbers qualified to work on underground pipes, and out of the five I called, Simon was the the only one who responded and came to my house within an hour. He helped to locate the stop tap to stop the water. Knowing that I would have to leave my house due to having no water, he rearranged his clients for Monday and returned at 7.30am to lay a new pipe to my house. Extremely happy with his work and very grateful that he understood the distress I was in. He is a genuinely nice person, and very trustworthy. Any other plumbing issues, he will be the only person I will call.

- TEDDYS


Small job perfectly done! - 25 Mar 2015

Simon came round within a few days of contact as it wasn't an urgent job. He was on time, polite and able to get the job complete at a good quality with no fuss. What more could you ask for?!

- RebeccaLi

 *****


"Dear Simon

Thank you so much for your help yesterday cutting down the tree in the car park it would have taken a long time with a saw."

- Doreen-Broughton Astley

 *****


"Dear Simon

... Thank you for a job well done for recent plumbing work.

...Let me know if you are willing / able to replace my sealed unit in the dining room.

Many thanks,"

- RW - Broughton Astley

 *****


"Thanks for your work, both dead pleased with new sink. Cheers,"

- Brian-Leicester

 *****


"I have had work carried out on two occasions by Simon Venable of Terrapin Plumbing.

I found Mr Venable very knowledgeable, friendly, courteous and polite. His workmanship was excellent and he is an efficient and tidy worker. I would have no hesitation in recommending him to anybody for plumbing and general garden services."

Yours Sincerely

- Mr A Farley - Measham

 *****


"I commissioned Simon Venable of Terrapin Plumbing to convert a bathroom into a shower room by removing the bath and replacing it with a walk-in shower.

The work was done efficiently and cleanly to my complete satisfaction."

- Mrs. Hill – Newtown Linford

 *****


"I can fully recommend Simon Venable of Terrapin Plumbing to do an excellent job. He has done both plumbing and gardening services for me and I was really pleased with both.

I found him to be most pleasant, trustworthy & hardworking; leaving me very pleased that I had given him the work."

- P. Taylor – Broughton Astley

 *****


"We were pleased with the work undertaken by Terrapin Plumbing when they recently converted an old shower space into a wet room. The design was good and the care and efficiency with which the work was carried out was excellent.

We can recommend this firm."

- Mike and Anne – Rutland

 *****

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